For Sales & Advice Call Us: 01274 872 423
Name
Ben
Job Role
Sales Director
How long have you been with Burnhills?
Since January 2002
Key responsibilities
Buying, re-ordering, HR and marketing
What do you enjoy most about your job?
Meeting customers, growing the business and helping my work colleagues
What is your pet of choice?
Dog
And your favourite in-store product at the moment?
Burnhills premium dog food range
Complete the sentence: When I’m not at work you’d most likely find me…
…spending time with the family.
Name
Dan
Job Role
Shop Manager
How long have you been with Burnhills?
Since May 2017
Key responsibilities
Managing the day-to-day running of the shop. Providing good customer service and advice. Replenishing stock.
What do you enjoy most about your job?
Taking to customers and helping them choose the right products for their pets, along with the diversity of the role.
What is your pet of choice?
Dog!
And your favourite in-store product at the moment?
Our Grain Free range of dog and cat foods.
Complete the sentence: When I’m not at work you’d most likely find me…
...with my family having a good time.
Name
Chris
Job Role
Warehouse Manager (part time)
How long have you been with Burnhills?
Since April 1976!!
Key responsibilities
Maintenance of the warehouse and ensuring faultless distribution to customers
What do you enjoy most about your job?
The constant variety and seeing both old and new clients
What is your pet of choice?
Cat
And your favourite in-store product at the moment?
Too many to decide!
Complete the sentence: When I’m not at work you’d most likely find me…
…at home with wife and family
Name
Emma
Job Role
Sales Assistant & Website Administration
How long have you been with Burnhills?
Since November 2014
Key responsibilities
Serving customers, re-stacking products, processing web sales, customer service in-store & online
What do you enjoy most about your job?
Helping customers to make the right product/feed choice for their pet
What is your pet of choice?
Horse/dog/cat
And your favourite in-store product at the moment?
Rambo Diamante ear covers, saddlepads & all the rugs
Complete the sentence: When I’m not at work you’d most likely find me…
…in a field with my horse or dogs.
Name
Laura
Job Role
Sales Assistant
How long have you been with Burnhills?
Since May 2018
Key responsibilities
Serving customers, replenishing shelves, answering the phones, checking deliveries, taking customer's orders, picking products for online orders.
What do you enjoy most about your job?
Serving customers
What is your pet of choice?
Dog
And your favourite in-store product at the moment?
Complete the sentence: When I’m not at work you’d most likely find me…
On the farm.
Name
Natasha
Job Role
Sales Assistant
How long have you been with Burnhills?
Since May 2018
Key responsibilities
Serving and advising customers, checking deliveries, answering the phones, taking customer's orders, picking products for online orders.
What do you enjoy most about your job?
Giving customer the right advice about products and providing great customer service.
What is your pet of choice?
Horse
And your favourite in-store product at the moment?
The Weatherbeeta Prime Dressage Saddle Pad... in Turquiose!
Complete the sentence: When I’m not at work you’d most likely find me…
Riding my horse.
Name
John
Job Role
Senior Web Editor
How long have you been with Burnhills?
Since November 2012
Key responsibilities
Website maintenance, online customer service, graphic design and marketing
What do you enjoy most about your job?
Promoting Burnhills’ products and services
What is your pet of choice?
Dog
And your favourite in-store product at the moment?
Complete the sentence: When I’m not at work you’d most likely find me…
…playing guitar, going for walks, gardening or cooking a new dish.
Name
Michael
Job Role
Warehouse Manager
How long have you been with Burnhills?
Since November 2013
Key responsibilities
Maintenance of the warehouse and ensuring faultless distribution to customers
What do you enjoy most about your job?
Meeting customer's animals
What is your pet of choice?
Cats/dogs
And your favourite in-store product at the moment?
Burnhills senior cat food (premium)
Complete the sentence: When I’m not at work you’d most likely find me…
…sleeping, in the pub!
Name
Sam
Job Role
Director (Financial)
How long have you been with Burnhills?
Since June 2005
Key responsibilities
Company finances & accounts/pet products
What do you enjoy most about your job?
Working with numbers
What is your pet of choice?
Dog/ants & insects
And your favourite in-store product at the moment?
Hyper Pet Ball Launcher Catapult / Burnhills premium dog food
Complete the sentence: When I’m not at work you’d most likely find me…
…at home either cooking, playing bass, out driving or walking.
Name
Sophie
Job Role
Web department/accounts
How long have you been with Burnhills?
Since June 2010
Key responsibilities
Processing web orders, online customer queries and invoices
What do you enjoy most about your job?
Seeing and hearing positive reviews/feedback from our customers
What is your pet of choice?
Sausage dog
And your favourite in-store product at the moment?
Complete the sentence: When I’m not at work you’d most likely find me…
…shopping or walking my dog.
