Meet The Team

Name

Ben

Job Role

Sales Director

How long have you been with Burnhills?

Since January 2002

Key responsibilities

Buying, re-ordering, HR and marketing

What do you enjoy most about your job?

Meeting customers, growing the business and helping my work colleagues

What is your pet of choice?

Dog

And your favourite in-store product at the moment?

Burnhills premium dog food range

Complete the sentence: When I’m not at work you’d most likely find me…

…spending time with the family.

Name

Dan

Job Role

Shop Manager

How long have you been with Burnhills?

Since May 2017

Key responsibilities

Managing the day-to-day running of the shop. Providing good customer service and advice. Replenishing stock.

What do you enjoy most about your job?

Taking to customers and helping them choose the right products for their pets, along with the diversity of the role.

What is your pet of choice?

Dog!

And your favourite in-store product at the moment?

Our Grain Free range of dog and cat foods.

Complete the sentence: When I’m not at work you’d most likely find me…

...with my family having a good time.

Name

Chris

Job Role

Warehouse Manager (part time)

How long have you been with Burnhills?

Since April 1976!!

Key responsibilities

Maintenance of the warehouse and ensuring faultless distribution to customers

What do you enjoy most about your job?

The constant variety and seeing both old and new clients

What is your pet of choice?

Cat

And your favourite in-store product at the moment?

Too many to decide!

Complete the sentence: When I’m not at work you’d most likely find me…

…at home with wife and family

Name

Emma

Job Role

Sales Assistant & Website Administration

How long have you been with Burnhills?

Since November 2014

Key responsibilities

Serving customers, re-stacking products, processing web sales, customer service in-store & online

What do you enjoy most about your job?

Helping customers to make the right product/feed choice for their pet

What is your pet of choice?

Horse/dog/cat

And your favourite in-store product at the moment?

Rambo Diamante ear covers, saddlepads & all the rugs

Complete the sentence: When I’m not at work you’d most likely find me…

…in a field with my horse or dogs.

Name

Laura

Job Role

Sales Assistant

How long have you been with Burnhills?

Since May 2018

Key responsibilities

Serving customers, replenishing shelves, answering the phones, checking deliveries, taking customer's orders, picking products for online orders.

What do you enjoy most about your job?

Serving customers

What is your pet of choice?

Dog

And your favourite in-store product at the moment?

Dublin River Boots

Complete the sentence: When I’m not at work you’d most likely find me…

On the farm.

Name

Natasha

Job Role

Sales Assistant

How long have you been with Burnhills?

Since May 2018

Key responsibilities

Serving and advising customers, checking deliveries, answering the phones, taking customer's orders, picking products for online orders.

What do you enjoy most about your job?

Giving customer the right advice about products and providing great customer service.

What is your pet of choice?

Horse

And your favourite in-store product at the moment?

The Weatherbeeta Prime Dressage Saddle Pad... in Turquiose!

Complete the sentence: When I’m not at work you’d most likely find me…

Riding my horse.

Name

John

Job Role

Senior Web Editor

How long have you been with Burnhills?

Since November 2012

Key responsibilities

Website maintenance, online customer service, graphic design and marketing

What do you enjoy most about your job?

Promoting Burnhills’ products and services

What is your pet of choice?

Dog

And your favourite in-store product at the moment?

KONG dog toys

Complete the sentence: When I’m not at work you’d most likely find me…

…playing guitar, going for walks, gardening or cooking a new dish.

Name

Michael

Job Role

Warehouse Manager

How long have you been with Burnhills?

Since November 2013

Key responsibilities

Maintenance of the warehouse and ensuring faultless distribution to customers

What do you enjoy most about your job?

Meeting customer's animals

What is your pet of choice?

Cats/dogs

And your favourite in-store product at the moment?

Burnhills senior cat food (premium)

Complete the sentence: When I’m not at work you’d most likely find me…

…sleeping, in the pub!

Name

Sam

Job Role

Director (Financial)

How long have you been with Burnhills?

Since June 2005

Key responsibilities

Company finances & accounts/pet products

What do you enjoy most about your job?

Working with numbers

What is your pet of choice?

Dog/ants & insects

And your favourite in-store product at the moment?

Hyper Pet Ball Launcher Catapult / Burnhills premium dog food

Complete the sentence: When I’m not at work you’d most likely find me…

…at home either cooking, playing bass, out driving or walking.

Name

Sophie

Job Role

Web department/accounts

How long have you been with Burnhills?

Since June 2010

Key responsibilities

Processing web orders, online customer queries  and invoices

What do you enjoy most about your job?

Seeing and hearing positive reviews/feedback from our customers

What is your pet of choice?

Sausage dog

And your favourite in-store product at the moment?

Toggi sausage dog socks!

Complete the sentence: When I’m not at work you’d most likely find me…

…shopping or walking my dog.

Name

Darren

Job Role

Warehouse Operative

How long have you been with Burnhills?

Since November 2016

Key responsibilities

Web packing & dispatch, serving customers, warehouse operations

What do you enjoy most about your job?

What don't I enjoy! I love my job at Burnhills, meeting all the customers.

What is your pet of choice?

Dogs

And your favourite in-store product at the moment?

Dog foods

Complete the sentence: When I’m not at work you’d most likely find me…

...working in the garden

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