For Sales & Advice Call Us: 01274 872 423
Name
Ben
Job Role
Sales Director
How long have you been with Burnhills?
Since January 2002
Key responsibilities
Buying, re-ordering, HR and marketing
What do you enjoy most about your job?
Meeting customers, growing the business and helping my work colleagues
What is your pet of choice?
Dog
And your favourite in-store product at the moment?
Burnhills Grain Free Dog Foods
Complete the sentence: When I’m not at work you’d most likely find me…
…spending time with the family.
Name
Dan
Job Role
General Manager
How long have you been with Burnhills?
Since May 2017
Key responsibilities
Managing the day-to-day running of the shop and warehouse. Providing good customer service and advice. Buyer for pet products.
What do you enjoy most about your job?
Taking to customers and helping them choose the right products for their pets, along with the diversity of the role.
What is your pet of choice?
Dog!
And your favourite in-store product at the moment?
Our Grain Free range of dog and cat foods.
Complete the sentence: When I’m not at work you’d most likely find me…
...with my family having a good time.
Name
Emma
Job Role
Website and Office Administration / Accounts
How long have you been with Burnhills?
Since November 2014
Key responsibilities
Serving customers, re-stacking products, processing web sales, customer service in-store & online
What do you enjoy most about your job?
Helping customers to make the right product/feed choice for their pet
What is your pet of choice?
Horse/dog/cat
And your favourite in-store product at the moment?
Rambo Diamante ear covers, saddlepads & all the rugs
Complete the sentence: When I’m not at work you’d most likely find me…
…in a field with my horse or dogs.
Name
Natasha
Job Role
Sales Assistant
How long have you been with Burnhills?
Since May 2018
Key responsibilities
Serving and advising customers, checking deliveries, answering the phones, taking customer's orders, picking products for online orders.
What do you enjoy most about your job?
Giving customer the right advice about products and providing great customer service.
What is your pet of choice?
Horse
And your favourite in-store product at the moment?
The Weatherbeeta Prime Dressage Saddle Pad... in Turquiose!
Complete the sentence: When I’m not at work you’d most likely find me…
Riding my horse.
Name
John
Job Role
Senior Web Editor
How long have you been with Burnhills?
Since November 2012
Key responsibilities
Website maintenance, business reports, pricing, graphic design, advertising & marketing.
What do you enjoy most about your job?
Both working with numbers, spreadsheets and data as well as getting creative with design work.
What is your pet of choice?
Dog
And your favourite in-store product at the moment?
Complete the sentence: When I’m not at work you’d most likely find me…
Taking my little boy for days out or in the kitchen cooking up a new dish!
Name
Sam
Job Role
Director (Financial)
How long have you been with Burnhills?
Since June 2005
Key responsibilities
Company finances & accounts/pet products
What do you enjoy most about your job?
Working with numbers
What is your pet of choice?
Dog/ants & insects
And your favourite in-store product at the moment?
Hyper Pet Ball Launcher Catapult / Burnhills premium dog food
Complete the sentence: When I’m not at work you’d most likely find me…
…at home either cooking, playing bass, out driving or walking.
Name
Sophie
Job Role
Web department/accounts
How long have you been with Burnhills?
Since June 2010
Key responsibilities
Processing web orders, online customer queries and invoices
What do you enjoy most about your job?
Seeing and hearing positive reviews/feedback from our customers
What is your pet of choice?
Sausage dog
And your favourite in-store product at the moment?
Complete the sentence: When I’m not at work you’d most likely find me…
…shopping or walking my dog.
Name
Caroline
Job Role
Sales Assistant
How long have you been with Burnhills?
Since Nov 2020
Key responsibilities
Serving and advising customers in the shop and on the phone, checking deliveries, keeping the shelves full and processing orders
What do you enjoy most about your job?
Discussing horses' individual needs and offering advice on feeds and supplements.
What is your pet of choice?
Cat
And your favourite in-store product at the moment?
Complete the sentence: When I’m not at work you’d most likely find me…
At the stables with my horse Stanley or at home with my three cats.
Name
Matt
Job Role
Warehouse Operative
How long have you been with Burnhills?
Since 2019
Key responsibilities
Serving Customers, Checking inbound deliveries, packing web orders.
What do you enjoy most about your job?
Serving customers and pretty much everything!
What is your pet of choice?
Dog
And your favourite in-store product at the moment?
Burnhills Grain Free Dog Foods
Complete the sentence: When I’m not at work you’d most likely find me…
… spending time with family and Sienna
Name
Kate
Job Role
Purchaser
How long have you been with Burnhills?
Since Aug 2018
Key responsibilities
Buyer of Equestrian products.
What do you enjoy most about your job?
Seeing all the new seasonal product ranges and meeting people.
What is your pet of choice?
Horse
And your favourite in-store product at the moment?
Complete the sentence: When I’m not at work you’d most likely find me…
Showing my horses and, when not competing, socialising with friends and family.
Name
Lisa
Job Role
Sales Assistant
How long have you been with Burnhills?
Since Nov 2018
Key responsibilities
Sales, stock replenishment and merchandising
What do you enjoy most about your job?
The staff, the customers & their pets and being part of a family-run business.
What is your pet of choice?
Cat
And your favourite in-store product at the moment?
Complete the sentence: When I’m not at work you’d most likely find me…
Riding horses, walking dogs, yoga or running
Name
Ian
Job Role
Warehouse Supervisor
How long have you been with Burnhills?
Since 2021
Key responsibilities
Overseeing the smooth running of the warehouse. Serving Customers, taking inbound deliveries, forklift driving, keeping stock topped up, ensuring a safe working environment and keping the warehouse in good order.
What do you enjoy most about your job?
Working with a fantastic team and meeting people from all different walks of life.
What is your pet of choice?
Dog
And your favourite in-store product at the moment?
Burnhills Grain Free Dog Foods
Complete the sentence: When I’m not at work you’d most likely find me…
… at home with the kids
